A new study from Cognizant’s Center for the Future of Work has found that a “vicious cycle” is holding AI deployments back, with just 20 percent considered leaders that are powering ahead. Few businesses are at the top of the “AI maturity curve,” according to Cognizant’s framework. Just 20 percent...
Customer Relationship Management or CRM is a crucial aspect of any business that aims to thrive in a competitive market. It emphasizes on building and maintaining healthy relationships with customers, which ultimately leads to long-lasting...
In today’s digital age, businesses need to efficiently manage large and complex sets of data. With a vast amount of data being generated daily, it has become crucial for companies to effectively organize and maintain...
As businesses evolve and grow, so do their customer bases. Managing customer relationships becomes more complex with time. That's where Customer Relationship Management (CRM) comes in. CRM is a strategy that businesses use to manage...
As businesses continue to evolve and adapt to changing customer needs, the importance of Customer Relationship Management (CRM) software has never been more critical. CRM management software is an essential tool for businesses that want...
